The Company collects Customer Information using the following methods in order to achieve the provision of the Services. The Company does not necessarily collect all of the information indicated below for specific Services.
When using the Services provided by the Company, Customers may provide the information indicated below by directly entering the information or otherwise offering the information so that the Company can manage the Services properly and provide Customers the appropriate services.
・Date of birth;
・Credit card information and the like;
・Other information entered by the customer on input forms specified by the Company.
In cases where the Services collaborate with services provided by third parties (such services are referred to as “Collaborating Services”), information that the customer provides to the operators of such Collaborating Services or information collected by such operators may be acquired by the Company from the operators of Collaborating Services.
・IDs used by the customer on Collaborating Services;
・Information regarding which the customer has consented to disclosure to Collaborating Services through the privacy settings of the Collaborating Services.
When providing the Services, the Company may collect the following information from the Customer or from devices on which the customer uses the Services.
・Information relating to the customer mobile device;
・Service login or use history or billing history information and so on; and
・Cookies and anonymous IDs.
In addition to the matters set forth in the preceding paragraphs, the Company may record the content of inquiries from the Customer in relation to the Services.
The Company uses provided and collected customer information in order to provide the Services and for the following purposes:
The Company does not disclose Personal Information and Customer Information to third parties without obtaining the customer’s prior consent except in cases where disclosure is permitted pursuant to the Act on the Protection of Personal Information of Japan or other laws and regulations. However, this shall not apply in the following cases:
The Company may outsource to third parties the handling of Personal Information and Customer Information entrusted to it to the extent necessary to provide the Services and to achieve safe and reasonable use of the Services. Such third parties are selected after confirming that they have adequate security levels with regard to the handling of Personal Information and Customer Information, and the Company performs necessary and appropriate supervision through the execution of agreements and other means.
When requested by a customer to disclose Personal Information pursuant to the Act on the Protection of Personal Information, after confirming that the request is from the customer, the Company shall disclose the information to the customer (if the Company does not possess any relevant Personal Information, notice to that effect shall be provided). However, this shall not apply in cases where the Company is not obligated to disclose the information pursuant to the Act on the Protection of Personal Information or other laws and regulations.
Please direct questions, complaints, and other inquiries relating to Personal Information and Customer Information as indicated below.
GMO GP, Inc.
Cerulean Tower,26-1,Sakuragaoka-cho,Shibuya-ku, Tokyo 150-8512,JAPAN
Customer Personal Information Consultation Desk
The Company shall review the status of operations relating to the handling of Personal Information and Customer Information as appropriate and may revise this Policy as necessary. Where the Company revises this Policy, the revised Policy shall take effect upon the provision of notice to the Customer by uploading the revised Policy to the Company’s service site. However, in the case of revisions that require the customer’s consent pursuant to laws and regulations, the customer’s consent shall be obtained by the method specified by the Company.
The Company shall establish, manage, and operate Rules etc. relating to the handling of Personal Information and Customer Information in accordance with the laws and regulations of Japan. Where the laws and regulations of a country or territory in which the Services are provided differ from the laws and regulations of Japan, the laws and regulations of the relevant country or territory of use shall take precedence over Rules etc. with regard to Personal Information and Customer Information Relating to the Services.