Please read this carefully before making inquiries.
Please tap here if you cannot update the app from App Store.
Please check the
before making inquiries as you may find possile solutions to help you resolve your situation.
All inquiries are accepted 24 hours a day, however our reply is sent between 10am and 7pm(JST) excluding weekends and Japanese national holodays.
Please be aware that depending on the inquiry circumstances, our reply may take some time.
There may be cases, for example when a big-scale problem occurs, where News from the Admin serves as a reply to your inquiry.
Your inquiry may not be sent properly if it contains platform dependent characters.
Your Player ID is used to confirm your identification, so please do not give it to anyone.
Please note that the below information is automatically collected when you contact us from the app.
Model name of your device
Version of the application
Please make sure to set your email settings to receive from the following domain, as we might reply to your email address of your inquiry.
Tap the "Inquiry" and the inquiry form will be displayed.